Training to foster a healthy and resilient workforce

In partnership with British Red Cross

This interactive training course is held in partnership with the British Red Cross. If you travel internationally and work in relief, development and mission, it provides an opportunity for you to develop your practical skills and a robust knowledge of how to respond appropriately to a range of injuries and illnesses which commonly occur on the field.

The successful completion of this course will provide you with the following award: 'The British Red Cross endorsed First Aid and Travel Health Certificate’. The certificate is valid for three years.

What will the course cover?

• Incident management
• Managing suspected fractures
• Controlling blood loss
• Contents of a first aid kit
• Management of a blocked airway
• Cardiopulmonary resuscitation (CPR)
• Dealing with burns and scalds
• Understanding Malaria
• Understanding Rabies
• Managing high fevers and dehydration

By the end of the course you will be able to:

• Understand how to define and identify the risks of the relief and development environment
• Understand how to recognise an injury and how to monitor and take effective action
• Understand how to recognise a suspected medical condition and how to monitor and take effective action
• Understand how to reduce the risk of developing an infectious disease.
• Apply critical thinking and prioritisation skills when dealing with emergencies

Who is it for?

We have designed this course primarily for field leaders and team leaders working on the ground in relief, development and mission projects.

Venue

British Red Cross, 163 Eversholt Street, Euston, London, NW1 1BU

Time

28 Oct 09:30 - 17:00

Cost

10% Early Booking Discount Available

£115 + VAT (InterHealth Subscribers) £135 + VAT (Standard)

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

When disaster strikes – confidently support staff after overwhelming events

Our one and a half day workshop offers you the opportunity to learn and develop simple, practical and effective strategies for supporting colleagues, team members and volunteers in the aftermath of overwhelming events.

Integrating both theory and hands-on practice, this workshop is based on the latest research into risk and resilience. It also draws on our extensive clinical experience of working with traumatic stress, together with our long-standing knowledge of the relief, development, missions and expeditions sectors.

What will the course cover?

Day One will provide you with an accessible and engaging introduction to acute stress, including the latest research on the neuroscience of trauma and on the impact of trauma on both individuals and groups. We will also be exploring in-depth the phases of responding in a crisis and providing an overview of the core actions of Psychological First Aid.

On Day Two, we take half a day to build on your theoretical awareness with a series of practical skills exercises designed to boost your capacity and confidence to deliver Psychological First Aid following traumatic events.

By the end of the course you will be able to:

• Define the basic objectives of Psychological First Aid and identify its limitations
• Describe the impact of traumatic stress on both the body and mind
• Identify the broad range of normal early reactions that people can experience in the immediate aftermath of a crisis
• Deliver basic briefings on stress and trauma to colleagues and team members following critical incidents
• Explore personal responses to distress and understand the role that awareness and active self-care play in your teams’ capacity to help others
• Effectively use active listening skills to contain and stabilise a team member or colleague following a critical incident
• Gain practical and emotional assistance that complements and bolsters the coping skills of colleagues or team members
• Conduct a basic risk assessment using major risk factors for psychological distress
• Recognise when  to refer team members for further support
• Help team members and colleagues devise a robust, culturally relevant post-incident action plan
• Explore organisational protocols which may be required in order to promote Psychological First Aid.

Who is it for?

This workshop is designed to meet the needs of people responding to a crisis for a robust, evidence-informed support protocol for those affected. While anyone who is interested is welcome to attend, we focus particularly on country directors, line managers, supervisors and team leaders and expedition leaders who oversee people in challenging environments, including conflict zones and humanitarian emergencies.

Venue

InterHealth Worldwide, 63-67 Newington Causeway, London, SE1 6BD

Time

06 Nov 09:30 - 07 Nov 12:30

Cost

10% Early Booking Discount Available

£160 + VAT (InterHealth Subscribers) £185 + VAT (Standard)

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

In partnership with British Red Cross

This interactive training course is held in partnership with the British Red Cross. If you travel internationally and work in relief, development and mission, it provides an opportunity for you to develop your practical skills and a robust knowledge of how to respond appropriately to a range of injuries and illnesses which commonly occur on the field.

The successful completion of this course will provide you with the following award: 'The British Red Cross endorsed First Aid and Travel Health Certificate’. The certificate is valid for three years.

What will the course cover?

• Incident management
• Managing suspected fractures
• Controlling blood loss
• Contents of a first aid kit
• Management of a blocked airway
• Cardiopulmonary resuscitation (CPR)
• Dealing with burns and scalds
• Understanding Malaria
• Understanding Rabies
• Managing high fevers and dehydration

By the end of the course you will be able to:

• Understand how to define and identify the risks of the relief and development environment
• Understand how to recognise an injury and how to monitor and take effective action
• Understand how to recognise a suspected medical condition and how to monitor and take effective action
• Understand how to reduce the risk of developing an infectious disease.
• Apply critical thinking and prioritisation skills when dealing with emergencies

Who is it for?

We have designed this course primarily for field leaders and team leaders working on the ground in relief, development and mission projects.

Venue

British Red Cross, 163 Eversholt Street, Euston, London, NW1 1BU

Time

14 Nov 09:30 - 17:00

Cost

10% Early Booking Discount Available

£115 + VAT (InterHealth Subscribers) £135 + VAT (Standard)

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

Abduction, death in service, serious illness – be ready to work with distressed families

This course is designed for those responsible for liaising with families in times of crisis, and for those who want to implement family liaison in organisational policies and protocols.

Our interactive and experiential course is set within the context of relief, development and mission. We will provide you with practical information, guidance and the practical skills to implement effective family liaison.

What do we mean by Family Liaison?

When your organisation engages with families and other pre-identified contacts at a time when your staff and volunteers cannot speak for themselves.

What do we mean by Crisis?

When something unanticipated happens affecting or threatening safety, stability & health. It may include the death of affected persons.

What will the course cover?

Day One will help you to understand the principles of family liaison so that you can develop effective, safe and professional relationships with families.

Day Two (half day) will provide you with the opportunity to practice what you learnt during the first session. We will include interactive exercises designed to build your confidence in liaising with families.

By the end of the course you will be able to:

• Understand what family liaison is, and why it’s called family liaison rather than family support
• Understand the personal characteristics needed for family liaison work
• Identify principles and skills for managing a professional relationship with people in distress
• Understand the importance of trust and transparency in communicating with the family
• Develop appropriate skills in consideration of breaking bad news to children
• Develop skills in family liaison engagement and exit processes
• Become aware of the impact of social media on family liaison work
• Understand how family liaison work fits in with a crisis management team
• The importance of self-care through family support

Who is it for?

We have aimed this seminar primarily for Human Resources Personnel, Field & Security Managers, although we welcome anyone who may be interested to attend.

Venue

InterHealth Worldwide, 63-67 Newington Causeway, London, SE1 6BD

Time

19 Nov 09:30 - 20 Nov 12:30

Cost

10% Early Booking Discount Available

£160 + VAT (InterHealth Subscribers) £185 + VAT (Standard)

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

Throughout our clinical experience, we have seen that bullying and harassment in the workplace can lead to increased problems with mental health, staff absence turnover.

In turn, this can lead to a rise in organisational expenses and can negatively affect productivity. Despite the increasing knowledge and awareness of the problem, a high number of cases are still not detected and employees are left unsupported.

Our one day workshop will provide you with further knowledge and the practical skills to prevent and address workplace abuse.

By the end of the course you will be able to:

• Understand the variety of workplace abuse issues and how to identify their differences
• Understand what behaviour is recognised as bullying and harassment
• Develop your confidence in dealing with sensitive bullying and harassment cases
• Understand the basic mechanisms behind the behaviour associated with bullying and harassment
• Develop the practical skills to deal with both the bullied and the bully
• Develop the knowledge and skills to help prevent bullying and harassment from occurring in your organisation

Who is it for?

We have designed this workshop primarily for UK-based managers and human resources professionals with a responsibility for UK and internationally based staff. We also welcome anyone interested in attending, particularly those in a management role.

Cost

In-house training costs available on request

Contact us

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

This workshop offers you clear guidance on identifying common mental health issues, ranging from addiction and self-harm, to severe depression and schizophrenia.

You will gain invaluable insight into the ways in which mental health issues can affect both individuals and teams. Learn how to develop practical and effective strategies to support your employees who may be suffering in silence with a mental health issue.

By the end of the course you will be able to:

• Understand how mental health issues can affect your employees, their team members and your whole organisation
• Understand the the basics of mental illness and a range of symptoms to look out for
• Follow best practice when dealing with mental health issues in the workplace
• Evaluate your organisations mental health policies and practices
• Approach and support colleagues who may be in distress
• Develop confidence to work with sensitive cases
• Develop a range of practical techniques to manage mental health cases

Who is it for?

We have designed this workshop primarily for UK-based managers and human resources professionals with a responsibility for UK and internationally based staff. We also welcome anyone interested in attending, particularly those in a management role.

Cost

In-house training costs available on request

Contact us

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

Eating disorders, depression, self-harm… How do you deal with psychological health issues in volunteers, short term mission teams and expeditioners?

Our one day workshop will enable you to spot the early warning signs of psychological health issues amongst your volunteers and short term teams. You will learn to assess the severity of situations, possible implications and what initial steps are necessary to give appropriate support or obtain further help and back-up.

By the end of the course you will be able to:

• Understand how psychological distress is demonstrated in a variety of ways, including changes in behaviour, mood and communication
• Understand which questions to ask to obtain essential information, and how to ask them
• Identify the major risk factors for psychological distress
• Understand the initial management strategies for the individual, your team, home country personnel, and the family
• Comply with the BS8848 guidelines to build your organisations resilience

Who is it for?

We have designed this workshop for team leaders of gap, expedition and short-term mission trips. We also welcome anyone interested in attending.

Cost

In-house training costs available on request

Contact us

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

To help clergy understand and develop their capacity for personal resilience. This course is offered as a stand alone course or after the Managing Ministry Pressure Better on line survey has been conducted in a diocese or area.

By the end of the course you will be able to:

• Understand what is meant by personal resilience
• Understand the enduring and changing factors which contribute to personal resilience
• Develop reflective thinking concerning personal strengths and support needs
• Develop personalised action points to cultivate resilience

Who is it for?

This interactive workshop is for church leaders who want to develop ways to enhance their personal resilience. It is particularly relevant for those that find themselves overstretched, stressed or have identified pressure of work as a factor affecting their ministry.

Cost

In-house training costs available on request

Contact us

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

Coaching is a very effective way to improve individual’s performance. It is a development technique based on the use of one-to-one discussions to enhance an individual’s skills, knowledge or work performance. This development technique can be used both as an intervention when the work performance is suffering as well as the opportunity to develop employee’s skills as a part of a talent management program. Join us for this breakfast seminar to discover if coaching is for you and your organisation.

By the end of the course you will be able to:

• Understanding the purpose of coaching
• Linking coaching and organisational growth
• Exploring essential coaching skills
• Understanding GROW coaching model
• Exploring your self-awareness in coaching process

Who is it for?

We welcome anyone from your organisation who may be interested to attend and would like to gain insight into coaching.

Venue

InterHealth Worldwide, 63-67 Newington Causeway, London, SE1 6BD

Cost

Cost: Free for subscribers, £10 +VAT for Standard

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]

This event is specifically designed for those who travel regularly and want to learn about health issues associated with international travel.

We will be raising awareness of the risks faced by those who travel internationally for work, expeditions or volunteering, sharing strategies for keeping your risks to a minimum.

By the end of the course you will be able to:

• Identify the risks and hazards that may impact upon the health and wellbeing when travelling
• Gain knowledge on how to reduce and prevent environmental and physical risks to health
• Understand the measures that should be taken to deal with health issues pre and post travel

Who is it for?

We have designed this seminar for people working internationally or volunteering or on expedition . Particularly helpful for team leaders, HR personnel & anyone involved in staff care policy making.

Venue

InterHealth Worldwide, 63-67 Newington Causeway, London, SE1 6BD

Cost

Complimentary Event (InterHealth Subscribers) £10 + VAT (Standard)

For further information please contact our training team:
T: +44 (0) 20 7902 9005
E: [email protected]